Contact Us

Thoughtful support, handled with intention.

Whether you're checking on an order, need help selecting a piece, or have a general question, we're here to help with care.


TRACK YOUR ORDER

For the quickest update on an existing order, use our tracking page before reaching out:

Track My Order


CALL OR TEXT

(323) 863-6689


EMAIL

hello@shopennvy.com


CUSTOMER CARE HOURS

Monday–Saturday, 8 AM–8 PM PT
Closed Sundays

We reply within 24 hours, Monday–Saturday. Messages received on Sunday are answered Monday.


THE ENNVY STANDARD

Every piece is backed by our Lifetime ENNVY Guarantee. If something isn't right, we'll make it right, simply and thoughtfully.