Quality Guarantee

WE STAND BEHIND EVERY PIECE
ENNVY jewelry is crafted with intention and held to the highest standards of materials and workmanship.

If your piece arrives with a manufacturing defect, we will make it right — with a repair, replacement, or refund, depending on the situation.

HOW TO REQUEST A REPLACEMENT
Email hello@shopennvy.com with:

• Your order number

• A clear photo of the issue

No forms. No hassle.

WHAT’S COVERED

• Defects in materials or craftsmanship

• Issues with clasps, chains, or links

• Breakage not caused by misuse

WHAT’S NOT COVERED

• Lost or stolen pieces

• Normal wear and tear (scratches, fading, etc.)

• Damage from accidents, improper storage, or misuse

This guarantee is our promise to you — for as long as you own your piece.