ENNVY Lifetime Guarantee

WE STAND BEHIND EVERY PIECE

ENNVY jewelry is crafted with intention and held to high standards of materials and workmanship.

If your piece arrives with a manufacturing defect, we’ll make it right with a repair, replacement, or refund, depending on the situation.

HOW TO REQUEST A REPLACEMENT

Email hello@shopennvy.com with your order number and a clear photo of the issue.

No forms. No hassle.

WHAT’S COVERED

• Defects in materials or craftsmanship
• Issues with clasps, chains, or links
• Breakage not caused by misuse

WHAT’S NOT COVERED

• Lost or stolen pieces
• Normal wear and tear, including scratches or fading
• Damage from accidents, improper storage, or misuse

OUR PROMISE

This guarantee is our promise to you for as long as you own your piece.