Lifetime Guarantee

LIFETIME CRAFTSMANSHIP GUARANTEE

We want you to feel confident—always. That’s why every Ennvy piece is backed by our Lifetime Craftsmanship Guarantee. If your jewelry is damaged due to a defect in materials or workmanship, we’ll repair or replace it at no cost to you.

If your original piece is no longer available, we’ll offer a replacement of equal value.

To request a replacement, email hello@shopennvy.com with your order number and a clear photo of the item. No forms, no fuss.

WHAT’S COVERED

• Defects in materials or craftsmanship

• Issues with clasps, chains, or links

• Breakage not caused by misuse

WHAT’S NOT COVERED

• Lost or stolen pieces

• Normal wear and tear (scratches, fading, etc.)

• Damage caused by accidents, improper storage, or misuse

This guarantee is our promise to you—for as long as you own your Ennvy piece.